Jean-Jacques Ledoux has a wide range of experience in different testing fields including development tools, business intelligence, online travel, e-commerce store fronts, B2B integrated systems as well as online banking and insurance. He also has vast experience in test project management from small to multi-million dollar projects and has been part of and managed distributed teams that worked in both waterfall and agile methodologies. Jean-Jacques has also helped in building out offshore models in various locations. A Certified Scrum Master and ISEB Foundation certificate holder, Jean-Jacques is now working as a Quality Assurance Manager for one of the largest retail banks in North America.
Thursday, November 8, 2012: 11:00 AM - 12:30 PM
Almost every large company has multiple locations for their QA team nowadays. With all the focus on productivity and getting people to do more, the QA team is often shared between locations for resource optimization. Having the right mindset and knowledge of tools in this situation is essential. This session is focused on how to properly manage a QA team with distributed team members. We’ll cover tools & techniques as well as some friendly tips to make this experience a positive one for all involved.
- Understand communication challenges and how to overcome them
- Gather tips and hints to help manage effectively at a distance
- Understand the difference between a multi-location and offshore team and how to manage accordingly.